ARTUSI, FEDERICO
A service-dominant logic perspective on innovation of meaning: reflections and future directions
2020-01-01 Artusi, F.; Bellini, E.
An S-D logic perspective on innovation of meaning: reflections and future directions
2020-01-01 Artusi, F.; Bellini, E.
Between envisioning and embodiment: leveraging socio-cultural changes to innovate services
2023-01-01 Biffi, A.; Artusi, F.; Bellini, E.
Categorizing innovation of meaning: scale development for the utilitarian, symbolic and emotional aspects
2022-01-01 Biffi, A.; Artusi, F.; Bellini, E.
DESIGN AND CUSTOMER EXPERIENCE: EMBODYING A NEW MEANING INTO A NEW SERVICE SOLUTION
2019-01-01 Artusi, F.; Bellini, E.
Design and the customer experience: The challenge of embodying new meaning in a new service
2020-01-01 Artusi, F.; Bellini, E.
Designing an Omni-Experience to Save Retailing: Lessons from an Italian Book RetailerRetailers can achieve competitive advantage by creating an omni-experience, a novel customer experience innovation strategy
2020-01-01 Artusi, F.; Bellini, E.; Dell'Era, C.; Verganti, R.
EMBODYING AN INNOVATIVE VISION INTO A NEW SERVICE’S DAILY PRACTICES
2019-01-01 Artusi, F.; Bellini, E.
EMBODYING INNOVATION OF MEANING INTO SERVICES: AN EMPIRICAL INVESTIGATION IN THE RETAIL INDUSTRY
2018-01-01 Bellini, E.; Artusi, F.
Extending the innovation of meaning to the service domain: an SDL-informed approach
2021-01-01 Artusi, F.; Bellini, E.
Filtering and enabling meaning perception: a business model perspective
2019-01-01 Sanasi, Silvia; Artusi, Federico; Ghezzi, Antonio; Bellini, Emilio
From vision to innovation: new service development through front-line employee engagement
2022-01-01 Artusi, F.; Bellini, E.
Innovation of Meaning through Institutional Work
2021-01-01 Sanasi, S.; Artusi, F.; Ghezzi, A.; Bellini, E.
Instantiating the Innovation of Meaning Into the Customer Experience: Lessons From Retail Services
2018-01-01 Bellini, E.; Artusi, F.
Routinizing an innovation: from the vision to the new service daily practices
2019-01-01 Artusi, F.; Bellini, E.
The interplay between product and retail service meaning
2020-01-01 Artusi, F.; Bellini, E.
The Value Disciplines of Serial Innovators: Integrating Customer Intimacy, Operational Excellence, and Product Leadership
2018-01-01 Bellini, E.; Pero, M.; Artusi, F.
When hardware matters: innovation strategies to integrate digital technologies in physical products
2021-01-01 Artusi, F.; Dell'Era, C.; Vendraminelli, L.; Verganti, R.
• Hybrid Retail: Enriching the Customer Journey Merging Different Experiences
2018-01-01 Artusi, F.; Dell'Era, C.; Bellini, E.