Home heath care sector is a diverse and dynamic service industry. These services include complex cares and psycho-social services in the comfort of home. The goal is to help patients to reach and to keep their best clinical, psychological and social well-being. To our knowledge, there are very few studies that identify operations management type activities involved in the delivery of the service provided by Home Health Care structures. In this paper, we analyze the functioning of Home Health Care structures with a particular interest on identifying decisions related to operations management in the care giving process.
Operations management related activities in home health care structures
MATTA, ANDREA;
2006-01-01
Abstract
Home heath care sector is a diverse and dynamic service industry. These services include complex cares and psycho-social services in the comfort of home. The goal is to help patients to reach and to keep their best clinical, psychological and social well-being. To our knowledge, there are very few studies that identify operations management type activities involved in the delivery of the service provided by Home Health Care structures. In this paper, we analyze the functioning of Home Health Care structures with a particular interest on identifying decisions related to operations management in the care giving process.File in questo prodotto:
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