A Multicriteria Framework for the Evaluation of qualitative and quantitative Impacts of Sharing Mobility services

In recent decades, there has been a continuous rise in interest surrounding shared mobility services. The deployment of these services has faced numerous obstacles during both the planning and operational stages. The objective of this paper is to define a comprehensive and general-purpose evaluation framework to support the impact assessment of sharing mobility policy/actions for both the monitoring of existing projects (ex-post) and the evaluation of simulated scenarios (ex-ante). We propose a multi-criteria analysis able to consider both quantitative and qualitative impacts. Emphasis is given on structuring the problem by identifying the most significant economic, social, environmental, and mobility impacts of sharing services and giving examples of key performance indicators (KPIs) that can be employed to gauge them. Finally, the paper presents the possibility of implementation in the city of Nis (Serbia) within the Horizon Europe project UR-DATA. Nis, the third largest city in Serbia, currently lacks a sharing mobility system.