Towards a UX Assessment Method for AI-Enabled Domestic Devices

Artificial Intelligence is increasingly integrating into everyday life and is becoming an increasingly pervasive reality. Domestic AI-enhanced devices are aggressively conquering newmarkets, nevertheless such products seem to respond to the taste for novelty rather than having a significant utility for the user, remaining confined to the dimension of the gadget or toy. Interestingly, although AI has been indicated as a new material for designers, the design discipline has not yet fully tackled this issue. Moving from these premises, the MeEt-AI research program aims at developing a new UX assessment method specifically addressed to AI-enhanced domestic devices and environments. Accordingly, we frame the project within the vast and variegated field of UX assessment methods, focusing on three main aspects of UX assessment – methodology, UX dimensions and analyzed objects – by looking at what current methods propose from the standpoint of AI-enhanced domestic products and environments. What emerges are general considerations that are at the basis of the positioning of the MeEt-AI research program.