Design and, in particular, design-research, is able to create the right conditions to engage resilient processes. In this chapter, we will present research projects that have used design strategies to reach different goals—from the development of business and strategic ideas, to the improvement of the quality of life of a neighbourhood. Many intangible elements that have to do more with social capital than with economic, have to be considered and design methods are very useful in highlighting and explaining what usually stays covered. Narratives, participation, and co-design are suitable approaches to create and make visible connections, which can help resilience. The focus of this chapter will be on the methods and tools that are typical of design processes used for projects concerned with the involvement of both institutions and citizens.
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