The economic viability of remanufacturing is shown to be significantly affected by the interaction between customer behaviour and strategic decisions of the manufacturer. The paper investigates this interaction using a multi-method simulation model combining a multi-agent-based model of customers and a system dynamics based model of the remanufacturing enterprise. The model uses validated approaches for each component and is used to investigate, analyse and forecast the long-term effects of strategic decisions of the remanufacturing enterprise on customer behaviour and the consequent effects on the business environment that determine the profitability of the enterprise.
A multi-method simulation approach for evaluating the effect of the interaction of customer behaviour and enterprise strategy on economic viability of remanufacturing
Colledani, Marcello
2018-01-01
Abstract
The economic viability of remanufacturing is shown to be significantly affected by the interaction between customer behaviour and strategic decisions of the manufacturer. The paper investigates this interaction using a multi-method simulation model combining a multi-agent-based model of customers and a system dynamics based model of the remanufacturing enterprise. The model uses validated approaches for each component and is used to investigate, analyse and forecast the long-term effects of strategic decisions of the remanufacturing enterprise on customer behaviour and the consequent effects on the business environment that determine the profitability of the enterprise.File | Dimensione | Formato | |
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A multi-method simulation approach for evaluating the effect of the interaction of customer behaviour and enterprise strategy on economic viability of remanufacturing.pdf
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