Sfoglia per Autore
EMBODYING INNOVATION OF MEANING INTO SERVICES: AN EMPIRICAL INVESTIGATION IN THE RETAIL INDUSTRY
2018-01-01 Bellini, E.; Artusi, F.
The Value Disciplines of Serial Innovators: Integrating Customer Intimacy, Operational Excellence, and Product Leadership
2018-01-01 Bellini, E.; Pero, M.; Artusi, F.
Instantiating the Innovation of Meaning Into the Customer Experience: Lessons From Retail Services
2018-01-01 Bellini, E.; Artusi, F.
• Hybrid Retail: Enriching the Customer Journey Merging Different Experiences
2018-01-01 Artusi, F.; Dell'Era, C.; Bellini, E.
Routinizing an innovation: from the vision to the new service daily practices
2019-01-01 Artusi, F.; Bellini, E.
EMBODYING AN INNOVATIVE VISION INTO A NEW SERVICE’S DAILY PRACTICES
2019-01-01 Artusi, F.; Bellini, E.
Filtering and enabling meaning perception: a business model perspective
2019-01-01 Sanasi, Silvia; Artusi, Federico; Ghezzi, Antonio; Bellini, Emilio
DESIGN AND CUSTOMER EXPERIENCE: EMBODYING A NEW MEANING INTO A NEW SERVICE SOLUTION
2019-01-01 Artusi, F.; Bellini, E.
Collaborative know-how and trust in university–industry collaborations: empirical evidence from ICT firms
2019-01-01 Bellini, E.; Piroli, G.; Pennacchio, L.
A service-dominant logic perspective on innovation of meaning: reflections and future directions
2020-01-01 Artusi, F.; Bellini, E.
An S-D logic perspective on innovation of meaning: reflections and future directions
2020-01-01 Artusi, F.; Bellini, E.
Design and the customer experience: The challenge of embodying new meaning in a new service
2020-01-01 Artusi, F.; Bellini, E.
Designing an Omni-Experience to Save Retailing: Lessons from an Italian Book RetailerRetailers can achieve competitive advantage by creating an omni-experience, a novel customer experience innovation strategy
2020-01-01 Artusi, F.; Bellini, E.; Dell'Era, C.; Verganti, R.
The interplay between product and retail service meaning
2020-01-01 Artusi, F.; Bellini, E.
The Metacognition Underlying Radical Business Model Innovation: Four Case Studies of Individual Criticism
2021-01-01 Bellini, E.; Castellazzi, S.
Extending the innovation of meaning to the service domain: an SDL-informed approach
2021-01-01 Artusi, F.; Bellini, E.
Innovation of Meaning through Institutional Work
2021-01-01 Sanasi, S.; Artusi, F.; Ghezzi, A.; Bellini, E.
From vision to innovation: new service development through front-line employee engagement
2021-01-01 Artusi, F.; Bellini, E.
Categorizing innovation of meaning: scale development for the utilitarian, symbolic and emotional aspects
2022-01-01 Biffi, A.; Artusi, F.; Bellini, E.
Embedding Values into Digital Artifacts The Case of App Development in the Energy Sector The shift in focus from physical products to digital artifacts requires that designers understand and create new ways to embody values and experiences in the user experience.
2022-01-01 Artusi, Federico; Magnanini, Silvia; Bellini, Emilio
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