m-Tourism & Culture

We are witnessing relevant changes due both to technological enhancements and modification of user requirements and expectations; users consider technology and eServices as an everyday commodity, to buy a ticket, to meet a medical doctor, to access weather forecast. On the technological side this is in large part due to the recent generation of smart phones and tablets, a real discontinuity in the evolutionary path of computing, they represent a significant contribution to bridge the digital divide. As it happens in the maturity phase of many sectors “performances are good by definition... users’ choice is about appeal and perceived utility.” The combined effect of portable devices and info sphere pushed users from “e” services to “m” services (e.g. from eCulture to mCulture). The incredible growth of mobile market, the merge of different devices into phones and tablets together with “interworkability” among laptops, tablets and phones is a real turning point in the implementation of the information society.