This paper deals with the concept of designing a smart heritage, an approach that goes beyond the idea of ubiquitous or diffused museum by mixing both. In the big frame of smartness and smart cities, the museums of the future are outside the traditional museum walls and spread around in the whole visitors experience of a territory. The smart heritage can be intended as an intangible geography of cultural contents associated to tangible elements of a patrimony, that can be enabled, accessed, experienced, shared, by different technologies and communities of users in the real context or in remote. Design and communication play a crucial role in the innovation of this user experience, addressing issues like humanising and culturally connotating the interaction with the enabling technology, in order to get multi-layer experiences (from learning to entertainment, to cultural based services), inclusive and participative modalities of engagement and appropriation of the cultural knowledge and heritage. Starting from case studies analysis we’ll develop a theoretical model of smart heritage and design opportunities for future diffused museums, by mixing different types of technologies, modalities of interaction and users experiences. We propose a soft approach, meaning focused more on people relational values than hard technology infrastructures and platforms.

Towards a "Smart Heritage" as Future Diffused Museums: Design and Communication Technologies to Innovate the Experience of the Cultural Patrimony in Smart Cities

LUPO, ELEONORA;OZDIL, ECE
2013-01-01

Abstract

This paper deals with the concept of designing a smart heritage, an approach that goes beyond the idea of ubiquitous or diffused museum by mixing both. In the big frame of smartness and smart cities, the museums of the future are outside the traditional museum walls and spread around in the whole visitors experience of a territory. The smart heritage can be intended as an intangible geography of cultural contents associated to tangible elements of a patrimony, that can be enabled, accessed, experienced, shared, by different technologies and communities of users in the real context or in remote. Design and communication play a crucial role in the innovation of this user experience, addressing issues like humanising and culturally connotating the interaction with the enabling technology, in order to get multi-layer experiences (from learning to entertainment, to cultural based services), inclusive and participative modalities of engagement and appropriation of the cultural knowledge and heritage. Starting from case studies analysis we’ll develop a theoretical model of smart heritage and design opportunities for future diffused museums, by mixing different types of technologies, modalities of interaction and users experiences. We propose a soft approach, meaning focused more on people relational values than hard technology infrastructures and platforms.
2013
smart heritage; diffused museum; dgital and mobile technologies; design for cultural heritage
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/764744
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