1. Framework, interest of the presented case study Introduction to the job marketplace in general and in Lombardy and Catalunia in particular • Services to employment as a relevant test case of public services • Link to European experiences in the job marketplace • Motivation of work and summary of the case study 2. Case study in detail: Borsa Lavoro Lombardia (BLL) and Servèi de Ocupatiò de Catalunia (SOC); other networked European Services • Needs, requirements, job marketplace trends • Usage of Employment Systems • Discussion of what is on line today in Lombardy and in Catalunia • Borsa Lavoro Lombardia (BLL) o purposes, description, current status • Servei d'Ocupació de Catalunya (SOC) o purposes, description, current status 3. Evaluation methodology • success and failures of IS for Employment • Indicators: technical, social, economic indicators • Steps of the methodology • Hypothesis regarding successes and failures 4. Applying the methodology to BLL and to SOC • Analysis • Comparisons • Motivation of differences in results • Success/Drawbacks of the two systems 5. Concluding remarks, current trends and future Works

e-Government and Employment Services. A Case Study in Effectivenes

FUGINI, MARIAGRAZIA;MAGGIOLINI, PIERCARLO;
2014-01-01

Abstract

1. Framework, interest of the presented case study Introduction to the job marketplace in general and in Lombardy and Catalunia in particular • Services to employment as a relevant test case of public services • Link to European experiences in the job marketplace • Motivation of work and summary of the case study 2. Case study in detail: Borsa Lavoro Lombardia (BLL) and Servèi de Ocupatiò de Catalunia (SOC); other networked European Services • Needs, requirements, job marketplace trends • Usage of Employment Systems • Discussion of what is on line today in Lombardy and in Catalunia • Borsa Lavoro Lombardia (BLL) o purposes, description, current status • Servei d'Ocupació de Catalunya (SOC) o purposes, description, current status 3. Evaluation methodology • success and failures of IS for Employment • Indicators: technical, social, economic indicators • Steps of the methodology • Hypothesis regarding successes and failures 4. Applying the methodology to BLL and to SOC • Analysis • Comparisons • Motivation of differences in results • Success/Drawbacks of the two systems 5. Concluding remarks, current trends and future Works
2014
Springer Briefs Book Series
9783319020297
Information Systems; Employment Services; Borsa Lavoro Lombardia; e-services; e-democracy; typologies of social systems and of public administration services; test cases.
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/732208
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact