The UM-MAIS Methodology for Multi-Channel Adaptive Web Information Systems

Multichannel Adaptive Web Information Systems (WISs) are emerging as a new class of information systems, characterized by their powerful use of mobility and context awareness. Different methodologies have been proposed so far for the analysis and design of Multichannel Adaptive WISs, specifically focused on the front-end layer or the back-end layer, but no methodology has aimed to cover all the lifecycle and to design all the components that characterize Multichannel Adaptive WIS. This paper fills such a gap, by presenting UM-MAIS (Unified Methodology for Multichannel Adaptive Information Systems), a new methodology that capitalizes on well-established existing methods. It supports the analysis and design of the various components of Multichannel Adaptive WISs (including the user’s experience) in a comprehensive and unified manner with special emphasis on context modeling, personalization, and adaptation.