Purpose: The adoption of technology is a key question for nowadays’ organizations. The present literature review analyzes the role of workers’ age in the adoption of technology at work. Design/methodology/approach: A comprehensive literature review based on PRISMA resulted in 51 papers which highlighted age-related differences in technology adoption inside organizational context. Findings: Findings were grouped considering age-related differences in five technology adoption antecedents (i.e. performance expectancy, effort expectancy, social influence, facilitating conditions, attitude toward using technology), affecting behavior intention to use technology, and use behavior. Overall, the literature revealed age-related differences in the adoption’s antecedents affecting workers’ behavior intention to use technology and use behavior. Originality/value: This study presents a comprehensive summary of evidence and practical recommendations for organizations navigating technology implementation in an increasingly age-diverse workforce environment. Additionally, it outlines several future research directions to address the limitations of current studies in this area.
Age differences in the adoption of technology at work: a review and recommendations for managerial practice
Fazi, Luca;Zaniboni, Sara;
2025-01-01
Abstract
Purpose: The adoption of technology is a key question for nowadays’ organizations. The present literature review analyzes the role of workers’ age in the adoption of technology at work. Design/methodology/approach: A comprehensive literature review based on PRISMA resulted in 51 papers which highlighted age-related differences in technology adoption inside organizational context. Findings: Findings were grouped considering age-related differences in five technology adoption antecedents (i.e. performance expectancy, effort expectancy, social influence, facilitating conditions, attitude toward using technology), affecting behavior intention to use technology, and use behavior. Overall, the literature revealed age-related differences in the adoption’s antecedents affecting workers’ behavior intention to use technology and use behavior. Originality/value: This study presents a comprehensive summary of evidence and practical recommendations for organizations navigating technology implementation in an increasingly age-diverse workforce environment. Additionally, it outlines several future research directions to address the limitations of current studies in this area.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
