This study examines how small and medium enterprises (SMEs) can integrate sensory design with regenerative principles in retail and exhibition interiors to advance environmental restoration and experiential engagement across interconnected systems. Using an exploratory, literature-based synthesis of research and practice, it analyzes how multisensory cues (sight, sound, smell, touch, taste) shape affective and cognitive responses and how these responses can be orchestrated with ecological strategies to improve customer experience and employee well-being. The contribution is a set of actionable guidelines for cost-constrained SMEs that align physical–digital environments with organizational routines, lightweight technologies, and social–ecological objectives. Emphases include biophilic integration, circular and low-toxicity materials, calibrated soundscapes and ambient cues, modularity and reuse, and community participation. Reported effects suggest that multisensory, regenerative interventions deliver measurable value while reducing environmental impact, positioning SMEs as capable coordinators of coherent, system-level design.

Sensory and Regenerative Design in SMEs: Strategies for Environmental Restoration and Experiential Engagement

M. Ferrara;
2026-01-01

Abstract

This study examines how small and medium enterprises (SMEs) can integrate sensory design with regenerative principles in retail and exhibition interiors to advance environmental restoration and experiential engagement across interconnected systems. Using an exploratory, literature-based synthesis of research and practice, it analyzes how multisensory cues (sight, sound, smell, touch, taste) shape affective and cognitive responses and how these responses can be orchestrated with ecological strategies to improve customer experience and employee well-being. The contribution is a set of actionable guidelines for cost-constrained SMEs that align physical–digital environments with organizational routines, lightweight technologies, and social–ecological objectives. Emphases include biophilic integration, circular and low-toxicity materials, calibrated soundscapes and ambient cues, modularity and reuse, and community participation. Reported effects suggest that multisensory, regenerative interventions deliver measurable value while reducing environmental impact, positioning SMEs as capable coordinators of coherent, system-level design.
2026
Intelligent Human Systems Integration (IHSI) 2026
Regenerative design, Sensory design, Small and medium enterprises (SMEs), Sociotechnical systems integration, Phygital retail environments
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/1308566
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