Insights from interviews with German supply chain managers: a study of supply chain transformations and emerging issues

To investigate current trends and challenges related to supply chain management in Germany, we conduct an interview-based study involving 16 experts. The study focuses on three areas: supply chain transformations, software challenges, and the adoption of emerging technologies. Supply chain transformations are influenced by increasing supply chain complexity, the growing prevalence of e-commerce, and the increased importance allocated by customers to trust and transparency. Complexity is, in part, due to disruptions caused by policy responses to the pandemic and to software challenges in terms of the adaptability of ERP systems and the cybersecurity of cloud-based solutions. This study is relevant for practitioners, as it sheds light on pressing issues in supply chain management, and for researchers as it uncovers potential topics that require further research in the future.