Unleashing the Potential of Agility, Resilience and Business Continuity: A Systematic Literature Review

Challenges in the recent business environment have forced manufacturers to adapt production processes while sustaining operational continuity in response to changes in consumer behaviors and the working environment post-pandemic. Even an agile company struggled to survive during COVID-19 due to restriction measures causing supply chain disruption. Thus, there is a need to extend capabilities that allow companies to be fast and flexible despite a crisis. This paper aims to investigate the potential of three manufacturing paradigms, namely agility, business continuity, and resilience, for adverse situations. A systematic literature review has been conducted to analyze existing studies and build a holistic understanding of how they are complemented manufacturing. The results indicate the relevance of the paradigms that strive to survive through changes from different perspectives: agility focuses on quick adaptation, business continuity keeps products or services delivered, and resilience recovers operations from disruptions. Integration of these paradigms is a promising approach to surviving through crisis, adapting manufacturing, and growing competitiveness for future industries. In addition, the enablers for paradigms are identified, including process, strategy, technology, and people. The knowledge gathered from this study enables future researchers to explore an explicit integration from both conceptual and operational points of view.