Shaping Public Sector Digital Transformation through Design. Translation approaches on training programs as multi-stakeholder ecosystems

In the evolving landscape of public sector digital transformation, the integration of design thinking and stakeholder engagement presents a pressing challenge and a valuable opportunity. As a response to this challenge, there is a growing interest in the implementation of training programs within the theoretical framework of translational practices. This study adopts an organisational lens and an analytical framework to look into three instances of design translation in multi-stakeholder ecosystems. Drawing insights from a three-year exploration, it examines the dynamics within two ecosystems: the multidisciplinary and multi-operational partners responsible for designing and executing the training program, and the program participants. By investigating these instances, this study sheds light on favourable or hindering circumstances in the transition of design to the public sector digital transformation within collaborative, multi-stakeholder environments.