Integrating Speculative and Systemic Perspectives into Service Design Education in the Chinese Context

This study explores how to integrate Speculative and Systemic perspectives into Service Design teaching in the Chinese context to support future-oriented and systemic mindsets building for service design bachelor students. Through 1) a literature review to understand the current state of Speculative and Systemic approaches embedded in Service Design education; 2) three workshops as case studies to investigate Chinese students’ service design mindset and process shift; 3) expert interviews with Chinese professors and researchers for discussion and reflection of above findings; this paper reflects two critical issues of Chinese Service Design education and discusses the potentials of Speculative and Systemic perspectives that can reinforce Service Design education.