2023 ICCC Opening Ceremony

The multi-facetted crisis of 2020-2021 represented a stress test for the organization of society, furthermore, the health crisis has had an impact on economic, social, phycological, human aspects and more, modifying the lifestyle, altering behavioural patterns, perceptions, restricting, directly or indirectly, human rights and freedom, generating a sense of insecurity and setting up a sense of real and present danger, amplifying a sense of loneliness in seniors. As someone said we will not come back to the previous “normality” we are establishing a “new” normality. Since the beginning of the pandemic cyber technology was immediately considered the silver-bullet to contribute to mitigate the drawbacks, so during lockdowns e-services mainly devoted to merchandise and food delivery enjoyed an incredible success and several new spinoffs were activated. This completely unusual situation, lockdowns, reduced opportunity to travel, need to find new solutions to perform usual tasks stimulated creativity and brains as it happens in case of crisis so, step by step, different sectors discovered a new horizon.