Supply Chain Sustainability and Supply Chain Resilience: A Performance Measurement Framework with Empirical Validation

Sustainability and resilience are both fundamental to ensure the long-term survival of supply chains. Considering that synergies and trade-offs exist, ensuring that their implementation results in positive and non-detrimental applications is fundamental. Having an adequate performance measurement framework, able to include all relevant aspects of sustainability and resilience, in a comprehensive yet concise way, exploiting synergies and links between the topics, is of paramount importance. A literature review allowed retrieving that there is a lack of such a framework as well as the lack of operativity and adaptability to the changing needs of firms. Building on this, a new performance measurement framework was built to simultaneously include sustainability and resilience indicators, integrating the two concepts via the capabilities and the performances. Besides, it was designed to be operative and to be scalable, adapting to different firms and needs. Thus, it can be adapted to the needs of small and medium enterprises or firms at the beginning of their measurement journey. The framework was validated with three supply chain case studies that confirmed its usefulness, comprehensiveness, and ease of use. These results contribute to the discussion about sustainability and resilience performance measurement and provide guidance for practitioners and regulators.