A design-driven approach to distributed ledger technologies for small farmers communities: a case study in Portugal

Distributed Ledger Technology (DLT) has the potential to transform the agri-food sector, empowering rural and underserved farming communities by enabling the creation of a more environmentally sustainable and socio-economically inclusive food system. Several PoC and pilot projects are running all over the world to test this specific use case. However, the success rate of these initiatives is still limited. A critical analysis of the state-of-the-art suggests as a possible explanation for the observed trend that the current research approach to DLT for agriculture is mostly technology-driven. This limits our ability to develop solutions that provide benefits to the communities they’re meant to serve, while potentially increasing inequalities and further marginalising these underserved groups. Achieving a sustainable and inclusive food supply chain entails a paradigm shift that goes beyond technological development to address how technology is socially constructed, thus implying the need for designing DLT applications around and together with users. By adopting a user-centred perspective to technology-enabled innovation, design can help shift the agri-food industry from being tech-centred to being people-centred. To explore the potential contribution of design for facilitating transformation and technology-enabled social innovation in the agri-food sector, we conducted a case study involving Portuguese small farmers which resulted in DigiFarm, a blockchain-based service concept. In this article, we detail the methodology adopted for the scoping and ideation of DigiFarm, concluding with a discussion highlighting the added value of adopting a design-driven approach to research and practice on DLT applications in the agri-food sector.