Design and the reframing of participatory approaches in Cultural Heritage and museums beyond pandemic crisis

The paper aims at reframing the concept of participatory approaches in Cultural Heritage to rethink and re-design, in an long–term perspective and taking in account the lesson learnt in the post-covid recovery and the post-digital scenario, the role, competences and modes of collaborations of museums and their community of stakeholders. It discusses the participatory paradigm in CH proposing a ‘participatory continuum of phygital proximity’ based on the concept of museums ‘ecosystem’, to re-consider the conventional participatory rhetoric and drive digital transformations and organisational changes with a long-term perspective.