The rise of the silver economy has drawn a growing interest in understanding the needs and behaviours of older adults, both by academics as well as the business and public sectors. Services promoting wellbeing can have several benefits both on individual and national levels, and social connectedness, as one aspect of wellbeing, has been found to positively impact healthy ageing and quality of life among older adults. The aim of this study was to conduct a first exam of the potentials of a remote cultural event to facilitate social connectedness and well-being in a community of older adults through culture and the arts. This study utilised a qualitative exploratory approach in the form of a co-designed case study set in a Finnish care home. An opera streaming event was planned and organised in co-operation with multiple stakeholders including the residents. The results highlight the role of social interaction as part of a remote cultural experience, prior, during, and post-experience. Partaking in the event resulted in enhanced social connectedness, more positive views on technology and remote experiences, and overall satisfaction for joining. The social aspect, rituals, and etiquette are also present also in watching opera remotely, and emphasising these aspects in designing such services could leverage the potential that digital cultural experiences hold.

Remote Cultural Events: Investigating the Usefulness of Live Streaming for Creating Cultural and Social Engagement in Communities of Older Adults

Caiola, V;Pillan, M;Spallazzo, D;
2023-01-01

Abstract

The rise of the silver economy has drawn a growing interest in understanding the needs and behaviours of older adults, both by academics as well as the business and public sectors. Services promoting wellbeing can have several benefits both on individual and national levels, and social connectedness, as one aspect of wellbeing, has been found to positively impact healthy ageing and quality of life among older adults. The aim of this study was to conduct a first exam of the potentials of a remote cultural event to facilitate social connectedness and well-being in a community of older adults through culture and the arts. This study utilised a qualitative exploratory approach in the form of a co-designed case study set in a Finnish care home. An opera streaming event was planned and organised in co-operation with multiple stakeholders including the residents. The results highlight the role of social interaction as part of a remote cultural experience, prior, during, and post-experience. Partaking in the event resulted in enhanced social connectedness, more positive views on technology and remote experiences, and overall satisfaction for joining. The social aspect, rituals, and etiquette are also present also in watching opera remotely, and emphasising these aspects in designing such services could leverage the potential that digital cultural experiences hold.
2023
social sustainability
service design
older adults
remote cultural events
phygital service
social connection
wellbeing
silver economy
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/1250784
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