Research on Influencing Factors of Elderly User Experience of Smart Home Social Software Based on Grounded Theory

As a new generation of essential terminals for future homes environment, smart home has become one of the important media for smart home care, which has the potential to improve the social participation of the elderly at home, but the utilization rate is not high, and the user experience is not good. It mainly explores the influencing factors of user experience design of young elderly people on the use of smart home for social interaction, abstracts and refines layer by layer from the empathy and understanding of young elderly people from bottom to top through the research method of grounded theory and constructs the user experience design influencing factor model of young elderly based on smart home social software through open coding, spindle coding and selective coding. The results show that the model mainly includes user interface quality, interaction quality, content quality and service quality. This study aims to provide theoretical reference and practical guidance for designers and product managers to design smart home-related social software from the perspective of design.