Traceability system to support sustainable reuse and re-manufacturing process

Customer satisfaction has always depended on supply chains. Yet now they must do more than simply deliver the product that customers want, when they want it. Today’s supply chains must also deliver on a brand promise: sustainability. The World Economic Forum published the below article with examples from the automotive remanufacturing industry. Across business-to-business and business-to-consumer industries, customers, investors, employees and regulators are demanding more sustainable products and production (see figure below). Bain & Company’s Elements of Value research shows that companies that successfully match customers’ sustainability expectations are rewarded with higher revenue growth and customer loyalty. As Ilham Kadri, CEO of chemicals provider Solvay, puts it: “sustainability is profitability.