Sustainable workplace: An integrated approach to industrial ergonomics and service design

Sustainable development has three main pillars including economic, ecological, and social aspects, in which “human” plays a prominent role, in this regard, people’s health and safety interventions should be considered by employers and industrial sector managers toward working quality of life. Therefore, the role of some multidisciplinary science such as Ergonomics is so crucial. In this descriptive study aims to show the relationship between ergonomics and sustainability on the context of a holistic service system toward quality of working life. Two main keywords of ergonomics and sustainability were searched among the last five-year scientific works in the Web of Science, also to illustrate the figure out information, the VOS viewer was used. In the first screening in topics, 367 documents were extracted including 226 papers, 108 conferences’ proceedings, 35 reviews, and six book chapters. Considering the exclusion criteria, the findings showed that 19 universities/organizations have the main role in publishing ergonomics and sustainability papers, in which, the Marche Polytechnic University and the University of Witwatersrand are at the top list. According to our results, study and research in both fields of ergonomics and sustainability should be done more in the context of service design to make more effective outcomes.