Conversational AI is disrupting the way information is accessed. However, there is still a lack of conversational technologies leveraging the Web. This paper introduces an approach to support the notion of Conversational Web Browsing. It illustrates design patterns for navigating websites through conversation and shows how such patterns are sustained by a Web architecture that integrates NLP technologies.
Supporting Natural Language Interaction with the Web
Cappiello C.;Cutrupi C. M.;Matera M.;Possaghi I.;Pucci E.;
2022-01-01
Abstract
Conversational AI is disrupting the way information is accessed. However, there is still a lack of conversational technologies leveraging the Web. This paper introduces an approach to support the notion of Conversational Web Browsing. It illustrates design patterns for navigating websites through conversation and shows how such patterns are sustained by a Web architecture that integrates NLP technologies.File in questo prodotto:
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