The objective of this research was to develop data collection instruments that allow the identification of the relevant quality management practices (QMp) to productivity indicators of the dairy industry. The identification of the variables was carried out, on the one hand, through an exhaustive literature review and, on the other hand, through the suggestions of academy and industry experts. Subsequently, the most cited models in the literature about quality management were considered in the construction and validation of the instruments. The findings revealed the 32 most reported QMp in the literature and seven productivity indicators of the dairy industry suggested by the experts. Content validation evinced that the vocabulary and structure of the instruments are adequate and understandable. The originality and value of the developed instruments in this study consist in that, unlike the previous ones, they will allow identifying the relevant QMp to specific productivity indicators in the dairy industry context.

Instruments to identify relevant quality management practices to productivity

Ruales Guzman B. V.;Brun A.
2021-01-01

Abstract

The objective of this research was to develop data collection instruments that allow the identification of the relevant quality management practices (QMp) to productivity indicators of the dairy industry. The identification of the variables was carried out, on the one hand, through an exhaustive literature review and, on the other hand, through the suggestions of academy and industry experts. Subsequently, the most cited models in the literature about quality management were considered in the construction and validation of the instruments. The findings revealed the 32 most reported QMp in the literature and seven productivity indicators of the dairy industry suggested by the experts. Content validation evinced that the vocabulary and structure of the instruments are adequate and understandable. The originality and value of the developed instruments in this study consist in that, unlike the previous ones, they will allow identifying the relevant QMp to specific productivity indicators in the dairy industry context.
2021
Agro-industrial sector
Checklist
Dairy industry
Data collection instrument
Interview
Productivity
Quality management
Questionnaire
File in questo prodotto:
File Dimensione Formato  
2021_IJPQM-30301_PPV.pdf

accesso aperto

Descrizione: Publisher Paper
: Publisher’s version
Dimensione 405.78 kB
Formato Adobe PDF
405.78 kB Adobe PDF Visualizza/Apri
11311-1203783_Brun.pdf

accesso aperto

: Post-Print (DRAFT o Author’s Accepted Manuscript-AAM)
Dimensione 1.08 MB
Formato Adobe PDF
1.08 MB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/1203783
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 3
  • ???jsp.display-item.citation.isi??? ND
social impact