This study discusses the current state of the art and future directions of research on digitalization, accountability, and accounting in public services. Through a systematic literature review, we investigate 232 articles published between 1998 and the first quarter of 2020. These studies are analyzed looking at the implications of the increasing digitalization of the public realm for the (i) production of data, (ii) consumption of data, and (iii) their subsequent effects. Based upon this analysis, we identify the following emerging critical digital accountability issues and related future research avenues: the potential for dialogic and horizontal, multicentric accountability; the blurring of accountability roles and boundaries; the increasing relevance of translation processes and translators’ roles—and the need to ensure accountability in such translations; the need to pay stronger attention to social equity and inclusivity implications of digitalization.

Digitalization, accounting and accountability: A literature review and reflections on future research in public services

Agostino D.;
2022-01-01

Abstract

This study discusses the current state of the art and future directions of research on digitalization, accountability, and accounting in public services. Through a systematic literature review, we investigate 232 articles published between 1998 and the first quarter of 2020. These studies are analyzed looking at the implications of the increasing digitalization of the public realm for the (i) production of data, (ii) consumption of data, and (iii) their subsequent effects. Based upon this analysis, we identify the following emerging critical digital accountability issues and related future research avenues: the potential for dialogic and horizontal, multicentric accountability; the blurring of accountability roles and boundaries; the increasing relevance of translation processes and translators’ roles—and the need to ensure accountability in such translations; the need to pay stronger attention to social equity and inclusivity implications of digitalization.
2022
accountability
digital technology
digitalization
e-government
public sector accounting
File in questo prodotto:
File Dimensione Formato  
2021_AgostinoEtAl_FAM.pdf

accesso aperto

: Publisher’s version
Dimensione 579.22 kB
Formato Adobe PDF
579.22 kB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/1190835
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 99
  • ???jsp.display-item.citation.isi??? 35
social impact