Interactive Remote Museum Visits for Older Adults: An Evaluation of Feelings of Presence, Social Closeness, Engagement, and Enjoyment in an Social Visit

This paper explores whether older adults can remotely participate in museum visits with the help of virtual environments. We design and build a system that supports shared museum co-visits between onsite visitors inside the museum and older adults from a care home. We make the experience more engaging by providing a meaningful story, connecting the objects in the museum. The aim of the study is to understand whether older adults are able to use such technology and to study the mediated sense of spatial presence, the experienced social closeness, and the level of participants' engagement and enjoyment in the visit. We discuss the relationship between these aspects and factors leading to a better remote experience for older adults. The results show that older adults enjoy and engage in remote visits, and that there is a positive correlation between enjoyment, engagement and social closeness.