The research aims to contribute towards the field of User Interaction and Experience Design by proposing a design strategy and toolset to be applied within emerging projects for spaces enhanced by digitized services, based on an Ambient UX design approach. This particular design field deals with highly complex projects focused on user experience, which does not seem to be addressed appropriately with current tools employed in practices. Therefore, the research identified the need to expand current practices in the UX field by supporting them with the set of upgraded tools to be used as a backbone for structured design processes. In this context, design tools facilitate the creation of a common language between all parties and stakeholders involved in the design project for identifying and communicating user values. The main overview of the tailored research methodology will be provided in this chapter, along with the main results derived from the research presented and discussed. The methodology comprises three main research areas: (1) hypothesis for a design strategy for Ambient UX, deriving from literature review; (2) verification of the Ambient UX framework hypothesis through practical design projects; and (3) analysis of UX value alignment tools and proposal for their upgrade.

Designing for Ambient UX: Design Framework for Managing User Experience within Systems of Enhanced Spaces

M. PAVLOVIC
2020-01-01

Abstract

The research aims to contribute towards the field of User Interaction and Experience Design by proposing a design strategy and toolset to be applied within emerging projects for spaces enhanced by digitized services, based on an Ambient UX design approach. This particular design field deals with highly complex projects focused on user experience, which does not seem to be addressed appropriately with current tools employed in practices. Therefore, the research identified the need to expand current practices in the UX field by supporting them with the set of upgraded tools to be used as a backbone for structured design processes. In this context, design tools facilitate the creation of a common language between all parties and stakeholders involved in the design project for identifying and communicating user values. The main overview of the tailored research methodology will be provided in this chapter, along with the main results derived from the research presented and discussed. The methodology comprises three main research areas: (1) hypothesis for a design strategy for Ambient UX, deriving from literature review; (2) verification of the Ambient UX framework hypothesis through practical design projects; and (3) analysis of UX value alignment tools and proposal for their upgrade.
2020
Design Research in the Digital Era. Opportunities and Implications. Notes on Doctoral Research in Design 2020
9788835100317
User Experience; Ambient UX; Cyber-Physical Systems; Design Strategy; Design Tools
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/1130233
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