Towards an extra-inclusive city

Inclusion has become one of the main objectives for European politics. Inclusion can be understood in a broader sense involving not only race, origin, religion, economic status; it can also be related to health status or physical and intellectual inequalities, and disabilities of any level, in order to overcome stigma related problems. Inside this framework, the condition of “city users” gives to the part of the population able to interact with the city a particular dignity, that derives from the capability of being able to orient in the city, move, use services, etc.; it leads to the consciousness of having access to goods and services – and consequently of having the capacity and legitimacy to use the city - as well as giving a sense of belonging to a community. In this paper we will present two research-action experiences concerning two types of vulnerability and two different design approaches towards the condition of overcome the stigma of certain fragile city user.