The paper presents a study conducted for a service design project to be nested in a gated community under construction in Porto Alegre (Brazil), where nearly 10.000 inhabitants are expected. The study was conducted by applying a set of service design tools, integrating perspectives coming from the design and the urban planning fields. The paper stresses the strategic role of service design in redefining the logic behind the design of the public spaces, claiming for an integration of architectural and service design to fulfill the need of a “designed sociality” expressed by the future residents.

Designing services for sociality and conviviality. The role of a metadesign study in discovering unexpected needs to design an innovative system of services for a closed condo

Deserti A.;Rizzo F.;Seassaro A.
2014

Abstract

The paper presents a study conducted for a service design project to be nested in a gated community under construction in Porto Alegre (Brazil), where nearly 10.000 inhabitants are expected. The study was conducted by applying a set of service design tools, integrating perspectives coming from the design and the urban planning fields. The paper stresses the strategic role of service design in redefining the logic behind the design of the public spaces, claiming for an integration of architectural and service design to fulfill the need of a “designed sociality” expressed by the future residents.
DIVERSITY: DESIGN / HUMANITIES Proceedings of the IV international forum of design as a process
978-85-62578-33-5
service design; housing; gated communities
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/1084443
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