Bots are algorithmically driven entities that act like humans in conversations via Twitter, on Facebook, in chats or Q&A sites. This article studies how they may affect on-line conversations, provides a taxonomy of harms that may be caused, and discusses how to prevent harm by studying when abuses occur.

Bots Acting Like Humans: Understanding and Preventing Harm

Daniel, Florian;Cappiello, Cinzia;
2019

Abstract

Bots are algorithmically driven entities that act like humans in conversations via Twitter, on Facebook, in chats or Q&A sites. This article studies how they may affect on-line conversations, provides a taxonomy of harms that may be caused, and discusses how to prevent harm by studying when abuses occur.
Computer Networks and Communications
File in questo prodotto:
File Dimensione Formato  
08611348.pdf

Accesso riservato

: Publisher’s version
Dimensione 385.38 kB
Formato Adobe PDF
385.38 kB Adobe PDF   Visualizza/Apri
11311-1076047_Cappiello.pdf

accesso aperto

: Pre-Print (o Pre-Refereeing)
Dimensione 2.3 MB
Formato Adobe PDF
2.3 MB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/1076047
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 18
  • ???jsp.display-item.citation.isi??? 12
social impact