The paper presents the analysis of an original online survey that aims at checking the factors triggering surprise in randomly chosen evaluators who were submitted a set of surprising products. The authors use the answers to check the capability of a situated FBS-based model to help catch the main factors triggering surprise in products, here seen as a mismatch between what is interpreted and previously conceived expectations. The survey questionnaire shows to be effective in grabbing surprising factors and the results demonstrate that the model allows a strong ex-post convergence in the investigation of surprising factors.

What surprised you? A questionnaire to map unexpectedness through FBS variables

BECATTINI, NICCOLO';CASCINI, GAETANO;
2016-01-01

Abstract

The paper presents the analysis of an original online survey that aims at checking the factors triggering surprise in randomly chosen evaluators who were submitted a set of surprising products. The authors use the answers to check the capability of a situated FBS-based model to help catch the main factors triggering surprise in products, here seen as a mismatch between what is interpreted and previously conceived expectations. The survey questionnaire shows to be effective in grabbing surprising factors and the results demonstrate that the model allows a strong ex-post convergence in the investigation of surprising factors.
Proceedings of the 4th International Conference on Design Creativity
978-190467082-7
surprising products, cognitive processes, Function-Behaviour-Structure
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/1018120
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