Crowdsourcing Processes: A Survey of Approaches and Opportunities

This article makes a case for crowdsourcing approaches that are able to manage crowdsourcing processes - that is, crowdsourcing scenarios that go beyond the mere outsourcing of multiple instances of a micro-task and instead require the coordination of multiple different crowd and machine tasks. It introduces the necessary background and terminology, identifies a set of analysis dimensions, and surveys state-of-the-art tools, highlighting strong and weak aspects and promising future research and development directions.