CATELLANI, LAURA
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Critical issues in detecting out-of-control samples in customer satisfaction surveys
2006-01-01 Catellani, Laura; Colosimo, BIANCA MARIA; Semeraro, Quirico
Using Partial Least Squares Regression to analyse Quality in Higher Education
2005-01-01 Catellani, Laura; Colosimo, BIANCA MARIA; Semeraro, Quirico