This studyfocusesontheprocessofPerformanceMeasurementSystem(PMS)developmentinthelocal public transportationsector.Thisdevelopmentreferstothetrajectoryfromdesigntoredesignandfrom the initialuseofthePMStonewwaysofuse.Thedesign,useanddevelopmentofPMShavebeen investigatedfortwodifferentcitiesintwodifferentEuropeancountries.Ineachcase,thePMSdesignand its useareshapedbyadifferentprocess.Bothcitiesimplementedthesameguidelinesenactedatthe European levelbutwithadifferentlocalPMSdevelopment.InsightsaresharedontheprocessofPMS development. Notionsasmasculineandfemininecultureandtheirrelevanceforgovernancestructure are usedtoexplaindifferencesinPMSdevelopment.Themain finding isthatPMSfollowsstructure. A multi-layer,multi-actorstructuredworldforcesthePMSintodialogue-baseddevelopment.

PMS development in local public transport:Comparing Milan and Amsterdam

AGOSTINO, DEBORAH;ARNABOLDI, MICHELA;
2014-01-01

Abstract

This studyfocusesontheprocessofPerformanceMeasurementSystem(PMS)developmentinthelocal public transportationsector.Thisdevelopmentreferstothetrajectoryfromdesigntoredesignandfrom the initialuseofthePMStonewwaysofuse.Thedesign,useanddevelopmentofPMShavebeen investigatedfortwodifferentcitiesintwodifferentEuropeancountries.Ineachcase,thePMSdesignand its useareshapedbyadifferentprocess.Bothcitiesimplementedthesameguidelinesenactedatthe European levelbutwithadifferentlocalPMSdevelopment.InsightsaresharedontheprocessofPMS development. Notionsasmasculineandfemininecultureandtheirrelevanceforgovernancestructure are usedtoexplaindifferencesinPMSdevelopment.Themain finding isthatPMSfollowsstructure. A multi-layer,multi-actorstructuredworldforcesthePMSintodialogue-baseddevelopment.
2014
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11311/857936
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