State of the art in Europeans ITS evaluation research – Where Europe has blind spots” - ITS Europe Congress, Lyon June 2011

This paper focuses on two elements within ITS evaluation studies: user acceptance and feasibility aspects (in terms of legal, technical, institutional and financial feasibility as well as business models). The authors analyzed all ITS evaluation studies on VMS and Public Transport information that are currently available within the database generated under the priority 6.2 of the ITS Action Plan. This exercise was part of a quality enhancement procedure. Not surprisingly results show that these critical elements for the successful deployment of ITS are a rather rare species within the current landscape of ITS evaluation studies. Strategies how to improve both the presentation format as well as the underlying practice of carrying out European ITS evaluation is discussed. Findings are encouraging when it comes to identifying blind spots and improving the currently fuzzy picture of ITS evaluation in Europe.