The local museum in the future will not only be a space to display the local culture and history, but also strive to serve as a shared place connects communities and their memories. As a promising channel for social cohesion, cultural services in museums create value through triggering social dialogue, open participation, as well as fostering relationship-building and leading users’ sense-making. To create immersive experiences where visitors are both audience and performer, performance theory was introduced in this research to propose the concept of ”performative cultural service”. This paper, after a comprehensive review of performance studies, summarizes the performative strategies for sense-making as well as its mechanism of creating impact, to explore the possibility of achieving performativity in cultural service design. After a comparative analysis on the structure of service and performance, this research presents an initial design framework and corresponding design strategies in the context of the local museum.
Performativity as a language of sense-making for cultural service design in local museums
H. Shu;E. Lupo
2021-01-01
Abstract
The local museum in the future will not only be a space to display the local culture and history, but also strive to serve as a shared place connects communities and their memories. As a promising channel for social cohesion, cultural services in museums create value through triggering social dialogue, open participation, as well as fostering relationship-building and leading users’ sense-making. To create immersive experiences where visitors are both audience and performer, performance theory was introduced in this research to propose the concept of ”performative cultural service”. This paper, after a comprehensive review of performance studies, summarizes the performative strategies for sense-making as well as its mechanism of creating impact, to explore the possibility of achieving performativity in cultural service design. After a comparative analysis on the structure of service and performance, this research presents an initial design framework and corresponding design strategies in the context of the local museum.File | Dimensione | Formato | |
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Shu Hongming_Lupo DC(s)_PROCEEDINGS.pdf
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