A New Path Toward a Hybrid Model: Insights from PwC’s Italian Experience Centre

Implementing Agile principles in large organizations is complex. Indeed, such organizations may struggle to prioritize people over processes, work over documentation, and flexibility over planning. Despite these difficulties, the constantly evolving market pushes established firms toward the adoption of more flexible solutions. The case of PricewaterhouseCoopers (PwC), a large organization in the consultancy industry, shows that firms can implement hybrid methods without the need to restructure the overall organization. The evidence from PwC’s experience shows that a number of tactics, such as the creation of a unit specifically dedicated to supporting Agile implementation for the entire firm, can simplify the adoption of Agile principles. The key contribution of this study is in identifying five levers that can help large organizations implement the Agile principles.