This paper, relying on three empirical cases of spending reviews carried out in Europe, investigates how social media has been used to engage citizens in spending review processes. The authors explain the differences in levels of engagement between the use of social media (Web 2.0 tools) compared to traditional Web 1.0 tools. Finally, they discuss how government might genuinely listen to its citizens and work with them.
Public engagement through social media: the spending review experience
AGOSTINO, DEBORAH;ARENA, MARIKA;CATALANO, GIUSEPPE PASQUALE ROBERTO;ERBACCI, ANGELO
2017-01-01
Abstract
This paper, relying on three empirical cases of spending reviews carried out in Europe, investigates how social media has been used to engage citizens in spending review processes. The authors explain the differences in levels of engagement between the use of social media (Web 2.0 tools) compared to traditional Web 1.0 tools. Finally, they discuss how government might genuinely listen to its citizens and work with them.File in questo prodotto:
| File | Dimensione | Formato | |
|---|---|---|---|
|
PMM_main paper.pdf
accesso aperto
Descrizione: Testo articolo
:
Post-Print (DRAFT o Author’s Accepted Manuscript-AAM)
Dimensione
179.72 kB
Formato
Adobe PDF
|
179.72 kB | Adobe PDF | Visualizza/Apri |
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
